With the arrival of warmer weather, Richmond residents are once again dealing with a perennial problem that just doesn’t seem to go away. The problem, highlighted in this report from a Virginia NBC affiliate station, is door-to-door security alarm salespeople who pretend to represent your current Richmond security alarm company—for example, Dynamark Security—but who in fact work for a different alarm company.
These unscrupulous salespeople attempt to trick unsuspecting homeowners into switching their alarm monitoring contract. They often will claim that they are simply there to “upgrade” your system, or will say that their company has purchased your account and that you need to sign a new contract in order to continue alarm monitoring service. Sometimes they even will claim that Dynamark Security has gone out of business and that their company is taking over the account. None of these claims are true. The fact of the matter is that Dynamark Security does not sell alarm systems door-to-door, and our representatives will never come to your home unannounced or uninvited.
If a door-to-door salesperson from an alarm company comes to your home claiming to represent Dynamark Security, or attempting to coerce you into switching your alarm monitoring service, you should take the following actions:
- Ask to see their registration card (issued by the Virginia Department of Criminal Justice, which regulates alarm companies), and record their information
- Call the Dynamark Security office and report the incident to our staff
- Visit the Better Business Bureau website to check the rating of the company the individual works for (many of these door-to-door alarm companies have a “D” rating or worse)
- Do not under any circumstances allow the person into your home
These salespeople can be very convincing and in some cases have actually received training on how to deceive people into believing the scams they are attempting to perpetrate, so it’s important to keep up your guard. Use common sense and be suspicious of anyone who knocks on your door trying to sell you anything, but use extra caution when it comes to your security system. The last thing you want to do is hand over control of your family’s security to a company that does not have your best interests in mind.