About Dynamark Security of Richmond
Dynamark Security of Richmond began protecting homes and businesses with quality, affordable security systems in the Richmond, VA area back in July of 1981. From then until 1983, Frank Pegram managed the area Dynamark dealership. In May 1983, Frank changed the local security landscape by opening his own dealership/franchise right here in Richmond. Now, 30 years later, Dynamark Security of Richmond, Inc. remains one of the most recognized locally-owned security companies in Virginia. Having designed and installed over 8,000 security systems, the owner and his staff have built a first-hand knowledge of equipment and design that is second to none.
Dynamark is a full-service company providing design, sales, installation, service and 24-hour central station monitoring. We are an authorized dealer for brand name manufacturers like Honeywell, GE, EverFocus (CCTV products) and many more. All of our technicians carry individual certification through the Virginia Department of Criminal Justice Services and all of Dynamark’s staff is fully committed to the complete satisfaction of each of our customers.
Dynamark Security Mission Statement
QUALITY AND VALUE
To provide quality security products and services to our customers at a fair competitive price that gives them “peace of mind” and also provides the company and its employees the opportunity to prosper.
To always be courteous to our customers and each other, and to educate our customers about the product and/or service they are buying or have purchased.
To treat every single customer we have like they are the only and single most important customer we have.
WIN – WIN
To always strive for the “win-win” solution in all dealings with customers, fellow employees and suppliers.
About Dynamark Security Centers
Dynamark Security Centers has been a trusted, respected, and recognized name in the security business since its inception. It began as a franchisor of independent security dealers in 1975 and by 1998 it became the 5th largest security company in the United States.
Today, Dynamark operates a partner program that is unique in the alarm industry. Other nationally known brands have “authorized dealer” programs that allow local companies to sell equipment and alarm monitoring services provided by the brand, but don’t encourage or even allow the local companies to develop long-term relationships with the end users. In many cases, as soon as they finish installing an alarm system, these local dealers will then sell the monitoring contract to the national brand, thus washing their hands of any further responsibility to the customer. Dynamark, on the other hand, does encourage their partners to develop long-term relationships with the consumers, and unlike other brands, it does not compete with their partners by selling directly to consumers.
About Frank Pegram
Frank Pegram, the owner of Dynamark Security, was born and raised in Petersburg, VA and lived there until the age of 22. In 1979, he graduated from Hampden-Sydney college and went to work for C & P Telephone. After trying various sales jobs, he eventually was introduced to home security sales by a friend. He was attracted by the opportunity to help people prevent the financial loss and psychological trauma caused by a burglary. He started his own alarm business in 1981 and has been running it ever since. When he visits potential customers to discuss their security needs, he doesn’t feel like he’s working—he feels like he’s giving them peace of mind by helping them solve an important problem.
Dynamark Security Videos
Play the videos below to learn a little bit more about home security systems, the alarm industry, and security best practices for homeowners.